A ePOS dashboard provides a comprehensive overview of your organisation, including a variety of key performance indicators (KPIs) as well as other data related to operations across your business.

Having a deep understanding of how well your business is doing whilst running day-to-day operations can be challenging, especially during peak periods. Yes, an EPOS system can help transform the efficiency of processes and boost profits for businesses of all shapes and sizes, but it’s so much more than a cash register. As a business owner, our EPOS dashboard enables you to easily track sales and closely monitor performance in real-time, wherever you are.

Being left in the dark about your business performance can lead to all sorts of issues. Not only will you be unable to identify problems that could be significantly impacting your profitability, but you may also miss out on key opportunities for growth. Thanks to our innovative EPOS software solution, you will be able to capture a wide range of critical data that can help to direct informed decisions and position your business for success.

We recognise that being overwhelmed with endless facts and figures is not ideal. To make the analytics side of things more manageable, we have created plenty of reports that cover different aspects of the business. This can range from control costs and inventory to customer behaviour and employee performance. Whatever area you need support with, YumaPOS has you covered.

If you’re a small business owner, our EPOS reporting solution is game-changing. Whether it’s sudden changes in the market that affect performance or issues like overstocking that have a negative impact on your bottom line, smaller businesses are often held back by limited resources. With digestible business data at your fingertips, you are now able to improve the efficiency of your operations, remain agile, and, most importantly, keep up with the competition. In short, better insight equals better business.

Every time the kitchen receives an order, your employee rings up a sale, or a customer enters their details, you will know about it. Stored on the cloud, you will be able to access this data from wherever and whenever you need it.

Our software system is unlimited in its capacity, meaning you will benefit from a whole host of actionable insights that cover the full scope of your operation. Here are just a few examples of data that can be displayed on our single dashboard:

• Sales data: Your EPOS system will record information about every sales transaction made, including the date and time of the sale, the specific items sold, the price of the item, and any discounts or promotions that were applied.
• Customer data: When it comes to your customers, it’s not only important to know who they are but what they want from you as a business. With information such as their contact details, purchase history, feedback, and preferences, you are able to optimise your service and improve customer satisfaction.
• Inventory data: Integrated with any sales data collected, the system is able to provide an extensive view of your inventory and help to minimise issues such as out-of-stocks. This can include stock levels, product details, and reorder and supplier information.
• Employee data: Helping you to manage your staff more effectively and identify areas for improvement, you will have access to a range of employee information. This can include personal details, attendance, sales data by employee, training, and certification. You can even control access levels to the EPOS system itself, ensuring permission to perform certain functions is allocated to the right roles.
• Payment data: Our EPOS system is compliant with the laws and regulations of payment data collection. The data captured at the point of sale includes the payment method used, payment details, and authorisation and receipt information.
• Exchange and refund data: Analysing exchange and refund insights can help you to identify any potential trends and resolve issues with products. This can include the reason for the refund or exchange, the amount, original transaction details, any inventory adjustments that are required, and information about that specific customer.

Collecting business data is no use without identifying and analysing key trends. With our solution, you will have instant access to actionable analytics. Whether you need to restructure your marketing approach, support with sales forecasting, or find a speedy way to segment your customers, vital business information stored on the dashboard will come in handy.

Actionable insights are essentially data-driven conclusions that can be used to further enhance the customer experience and drive your business forwards. With your wider goals at the forefront, you are now able to shape your operations around the needs and expectations of your customers. For instance, the ability to predict fluctuations in demand will enable you to devise strategies that maximise profit. During peak periods, this can range from ordering a larger amount of stock to developing a marketing campaign that allows you to capitalise on a drastic increase in demand.

What are you waiting for? The key to unlocking your potential as a business is a mere phone call away…