We are committed to providing exceptional EPOS support, whenever you need it.
At YumaPOS, we don’t just offer a game-changing EPOS system. From the initial set up to personalised training and in-life support, our service is truly unmatched.
With your business at the forefront, we go the extra mile to ensure a fuss-free and smooth process. And don’t worry, we won’t disappear once your EPOS system is up and running. Our in-house team of technical wizards are always on hand to answer your questions and queries – whether that’s troubleshooting technical issues or assisting with system customisation.
Our mission is simple. You need a system that can help your business reach its full potential, and we have the perfect solution.
Our all-in-one EPOS system is convenient, dynamic, and tailored to you. Providing you with the necessary tools and insights needed to stay competitive in today’s fast-paced environment, you can now streamline your operations, satisfy your customers, and boost your profits.
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We recognise that every business has a unique offering. So, we have created a customisable EPOS system that helps you stand out from the crowd. From the get-go, the YumaPOS team will take the time to really get to know your business, how it works, and your goals.
Designed with you in mind, our software couldn’t be easier to use. Whether it’s amending a menu item or building a bespoke loyalty programme, you can update your system in a matter of minutes.
Not sure where to begin? Don’t worry, our team can advise you on any number of configuration changes, from fine-tuning functionalities to targeted reporting.
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The Till system itself is easy to use and customisable allowing for our business to run efficiently and more organise. Chris has been really helpful and accommodating with setting up the system. Nothing is too much of a problem. Highly recommend
Since we were founded in 2015, our reputation as a leading EPOS provider has gone from strength to strength. To put it simply, YumaPOS has revolutionised the way that businesses are run on an international scale.
But don’t just take our word for it, our success speaks for itself…
Having been named ‘best EPOS for restaurants’ in 2022, it’s fair to say that our innovative software solution has made a splash. Powered by a commitment to providing our clients with a best-in-class EPOS system, we have established ourselves as a trusted partner for businesses, no matter how large or small.
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With a deep understanding of your business needs and a customer-first culture, our team is the driving force behind YumaPOS. Setting us apart is our dedication to delivering an attentive and tailored service, whether you’re the cafe on the corner or a big-name brand.
Ambition, innovation, and collaboration are woven through every aspect of our company – building strong relationships with our clients is what we do best. After all, we wouldn’t be where we are today without a wealth of experience and the friendliest faces around.
When you choose YumaPOS, you can rest assured that the future of your business is in the best hands. After all, your success is our success.
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You can always count on our specially trained experts to help you and your staff get started – whether you’re fresh to using EPOS or switching from an existing system. Our team will assist you every step of the way, from the initial enquiry to the installation process to the training and beyond, ensuring your cafe or coffee shop gets the most from our all-in-one solution.
Get in touch today to find out how our industry-leading EPOS system can save your business time, effort and money.
There are multiple ways you can contact us at YumaPOS:
We’ve popped together some of the top questions we receive about our EPOS support service. If you’re still unsure how it all works, or you have a more specific query in mind, feel free to reach out to a member of our team.
Whatever you need, we are here to help!
As one of the largest software solutions on the market, our EPOS technology is fit for purpose. This means that your system is equipped for day-to-day functionality, regardless of how you run your business or the experience you offer your customers.
At YumaPOS, we have the expertise to assist with a wide range of issues. This can include:
Absolutely! Ensuring a seamless transition from your previous operations to your new EPOS system is our priority. That’s why we offer a comprehensive training and onboarding service, covering both the hardware and software aspects.
Busy schedule? We get it – running a business can be hectic at the best of times! With our flexible approach, we deliver digestible training sessions that suit your busy schedule.
When it comes to onboarding, we will be there to guide you through the entire process – from getting your team set up on the system to hardware integration.
What about new employees? We understand that, for any business, onboarding new employees can be a challenge. Without a streamlined process in place, this can be a time-consuming and complex task. The YumaPOS system is designed to ensure each and every new hire is smoothly integrated into your business.
We understand that any interruptions to the day-to-day running of your business can be stressful, to say the least. Don’t panic! Our team is available round the clock, 7 days a week.
To ensure you get the best level of support possible, your call will be answered and triaged in real time and by a real person. With rapid response times and a team that is both technically proficient and primed to deliver exceptional customer service, you can count on us to resolve any issues and help you return to business as usual.
Yes! Our all-in-one EPOS system is set up to work harmoniously with several third-party delivery platforms. Whether you run a restaurant or a retail store, our automated integrations enable you to scale your business at pace.
As a built-in feature that can be managed from your single dashboard, the integration process couldn’t be more straightforward. With the support of our team, you will be set up and processing deliveries in no time at all.
Not ready to introduce a door-to-door delivery service just yet? No problem! The YumaPOS system is built around your business, with no pressure to take on tools that you don’t need. With that being said, our integrations feature is readily available and can be activated whenever you need it. In a few simple steps, you can add third-party delivery as part of your business offering. Any issues, just give us a shout.
Want to integrate another delivery option? Designed to expand with your business, you won’t be limited to just one third-party platform. Including Deliveroo, Just Eat, and Uber Eats, our EPOS system has multiple platform integration capabilities, helping you grow your digital presence and reach a wider audience.
Our in-house team has the technical expertise to help with any number of hardware issues, ranging from data synchronisation problems to malfunctioning devices.
Our goal is to ensure that you are well-equipped to handle the day-to-day running of your business. Having a reliable and robust EPOS system is essential, allowing you to breeze through even the toughest of tasks, including the lunchtime rush.
Our hardware is as dependable as our support service, so you can have complete confidence that your operations will run smoothly – and any issues will be diagnosed and resolved promptly.
We have a variety of bundles on offer, all completely customisable and aimed at addressing your operational needs. Each of your hardware components will be set up with the YumaPOS software, so all that’s left to do is select your product bundle…
Our bundles are carefully curated, providing you with the essential tools you need to optimise your operations. Which one you opt for will depend on a variety of factors, such as the size of your business and which sector you operate in. For instance, the selection of EPOS hardware for smaller businesses or start-ups will look different to larger operations with more complex requirements. The same goes for a hospitality business versus a retail store.
